“During a routinely scheduled maintenance our technician, Martin, predicted a likely part failure that would have ultimately decommissioned our A/C and potentially done equipment damage. A condenser necessary to power initial startup of the compressor was at a fraction of capacitance. He replaced the part and cleaned the external coils of our 10 year old Carrier unit. This is exactly the reason why routine preventive maintenance is worth it. Martin presented the options and warnings of a potential parts failure in a way that was understandable without being alarming. We appreciate his extra effort and technical competence to predict an unnecessary failure during the worst part of the upcoming summer. Thank you for employing our servicing technician, Martin.”

– Suzanne M.