Archives: Reviews
“Wanted to share a great review after a recent, tough electrical installation, performed by Abel Leyva & his assistant. It included scratching our heads for a minute but then Abel got after it & managed to get wires where no wires have gone before 🙂 to light up a fabulous art piece hung on our fireplace. Tiny attic spaces, obstacle beams, fluffy insulation & silky sheetrock were only a few distractions. Give these men a partnership in Airco! They kept a can-do attitude the whole time, so professional & refreshing. A reminder of days gone past when our work was a representation of ourselves, excellent work. Kudos to Billy in dispatch also, who worked with our schedules to get it done & always checked in to confirm a go. Great communication with that same can-do attitude. We’ll def call Airco for our future mechanical needs!”
“Staurt Thompson was amazing. He really new his craft, you can buy with confidence utilizing his knowledge of residential systems. He knew all about all the latest features and what to look out for. Called on a Thursday afternoon and got a Monday install. By the end of the end Monday I was truly impressed. The install team was professional and clean. The financial process is easy as pie too!
I completely recommend Airco. Get you a Diakin Fit system I love mine. Has IAQ tech with UV lights, Merv 13 filter, etc. The air in my house is so crisp and fresh.
Liked to say thanks to Stuart, Robert, and the install team.”
“Extremely helpful friendly service. Highly recommend”
“We replaced out thermostat recently with the belief it was faulty however the issue was not corrected. When I spoke with Robert from Airco he came by and immediately recognized the thermostat issue helping to correct it. He warned of another potential issue related to the float valve and after he left that additional issue arose. With his clear guidance I was able to correct the issue that evening and enjoy the first cool nights sleep in days saving us money and time and getting us back to normalcy! Would highly recommend Airco and Robert Morales for all your AC needs!”
“I want to recognize Robert Morales for his kindness, knowledge, and excellent service he recently provided to us. With a house full of guests, our A/C suddenly stopped working. I reached out to Robert via phone and he walked us through the cause and remedy of the malfunction. I was able to call him back and get further advice and assistance. Thanks to Robert, we were able to fix our problem (drain pipes were clogged and needed to be flushed) and got our home back to cooling in less than an hour, without having to register or pay for a service call. What a relief! We know we can always depend on Robert for his friendliness and expertise. Kudoos to Robert, and to Airco!”
“Great technicians and the installation guys super nice and efficient. Had some issues with the condenser unit was not the right capacity but Wes was very responsive and send the guys right away to replace it with a larger one. Very trustworthy and honest good to do business with them. I totally recommend Airco mechanical. Thank you Jeremey and Wes.”
“Great technicians and the installation guys super nice and efficient. Had some issues with the condenser unit was not the right capacity but Wes was very responsive and send the guys right away to replace it with a larger one. Very trustworthy and honest good to do business with them. I totally recommend Airco mechanical. Thank you Jeremey and Wes.”
“I have had Heating, AC, and Electrical repair done by this organization. Every time they have been courteous and professional. The work is thorough, exception, and done in a timely manner.”
“We had the pleasure of working with Jr. he was able to diagnose the issue quickly. Also went above and beyond to verify if any other factors could have caused our ac leak. Provide helpful maintenance tips as well. Jr was very knowledgeable!”
“I recently had Airco replace my entire HVAC system and I'm very glad I chose them. I got great advice and information to help me choose the right system for my home. There were some bumps along the way with installation but they were determined not to leave until we all knew the job was done and I was satisfied. I can't say enough about their customer service, commitment, and the pride they take in their work.”
“I live in the Lago Vista area and want to thank "Jr" for fixing my AC unit. He came out on a Sunday to research problem (needed a new air blower and electronic board) and came back on Monday to install new equipment.”
“We had our air conditioning system go out during this current heat wave on a Sunday and we called AIRCO, they assigned us a technician named J.R. ,he called us promptly and came and assed the problem,showed us exactly what caused our unit to stop working and what it would take to get it going again,fixed it right away. Very professional and prompt.”
“The technician came out on a weekend to quickly diagnose and replace the needed part. Was important to me to get it fixed quickly to keep my family cool and comfortable in the summer heat.”
“Our AC broke at night and it was 83 degrees in the house by morning. We have a newborn and she was not comfortable. Martin was able to get to us and fixed it before the day was over. Great company and great guy, he was friendly and professional and quick. Thanks for helping us.”
“After being gone all day we arrived in the late afternoon and found that our downstairs unit wasn't working. (And we had out of town house guests!) We had bought the unit from Airco, so we called to see about emergency service. After going through the after hours dispatcher we were able to talk to a service rep – Martine – who went through questions with my husband to determine if it was something easy for him to fix. His communication was so clear. When it became apparent that we would need service he assured us that he could be here at 8:00 in the morning. He called at 8:00 to let us know he would be here in 5-10 minutes and arrived shortly after. He had the problem fixed in less than thirty minutes. If we ever need service we'll be sure to ask for Martine.”
“Jorge was wonderful! His honesty and communication were refreshing and on point–just like the A/C he repaired for us. Extremely professional, friendly and customer service oriented!”
“So Martin Lozarno came by to check out our system that Airco replaced the entire system about five years ago. We had a sketchy service with Airco, but they came through very well. Martin was very professional and we told him our concerns, which we knew were not under warranty, but just wanted someone to check out. Martin ran some tests and everything went very well. Martin was very knowledgeable and helpful. In this day of loss of employees, and people not showing up, Airco came through. Martin had such great knowledge and answered all of our questions. With the weather getting hot, we were worried that the system might not work. But Martin ran tests and said our system was really working well. Martin, you ROCK!!! Airco, honor Martin!!!”
“Martin once again did an excellent job.
Not much needed this time, but letting things thaw out and change the filter earlier on and upkeep maintenance on my end.
Thanks Kyle”
“Mr. Jardine came out today representing Airco, diagnosed and then installed a new coil. He was very professional, methodical and efficient at his trade. I have seen many installs of coils through the years and this was by far the best. I had an experience a month back with Airco on warranty claim work and the owner of Airco happened to be the person that responded. He verified my story and honored the claim. He quickly diagnosed the issue and resolved it at no charge. I use Airco for my serious plumbing needs here as well. I am quite happy with the overall work and the employees that work for Airco.”
“Todd Smith commercial service tech has been professional and extremely helpful in keeping our facility cool during the hot Texas months. Very knowledgeable and familiar with all our Carrier HVAC units.”
“Todd Smith commercial service tech has been professional and extremely helpful in keeping our facility cool during the hot Texas months. Very knowledgeable and familiar with all our Carrier HVAC units.”
“In the last 4 yrs that I’ve worked with Airco, Jorge has done an extraordinary job, always on time, works efficiently, well mannered, listens to the customers and acknowledges the customer. He works to ensure that the job is completed, provides feedback, provides quotes timely to ensure that parts are ordered and ready for install.
He is a great asset to Airco.”
“AIRCO is great! My tenants AC went out during a heat wave and they were out the same morning. They diagnosed the problem quickly and kept me updated every step of the way. Thank you AIRCO!”
“After having several local and “well known” companies out to bid replacing my HVAC in my home, I went no further after meeting Jeremy with Airco. His knowledge, professionalism, and kindness spoke volumes above all the others. He took his time with me, explaining different scenarios, and didn’t try to push me into buying something I didn’t
need. He was always available to answer any of my questions, something I never got from other bidders. He made me aware of possible rebates as well, something not all companies offer!!! It was his honesty and personality that sold me on Airco. In fact, I was so impressed, that I’m also using Ken in their plumbing department to do a gas inspection for me. He and his helper have been superb as well. In my opinion, you can’t go wrong with Airco!!”
“After having several local and “well known” companies out to bid replacing my HVAC in my home, I went no further after meeting Jeremy with Airco. His knowledge, professionalism, and kindness spoke volumes above all the others. He took his time with me, explaining different scenarios, and didn’t try to push me into buying something I didn’t
need. He was always available to answer any of my questions, something I never got from other bidders. He made me aware of possible rebates as well, something not all companies offer!!! It was his honesty and personality that sold me on Airco. In fact, I was so impressed, that I’m also using Ken in their plumbing department to do a gas inspection for me. He and his helper have been superb as well. In my opinion, you can’t go wrong with Airco!!”
“Martin did a wonderful job cleaning out a clog. 5/3/22
Thanks Kyle”
“Martin completed a very thorough assessment of my AC system and took the time to ensure pressures were adequate. He explained about the system function and was forward looking to the next time a maintenance check would be completed and explained his plan to check the TXV value. He is also planning on replacement the inducer motor, while the unit is under warranty. I was impressed by his system knowledge. He was very transparent about how he checks for system functionality.”
“Troy was very professional in his work,took his time to explaining to me what was wrong with ac units,thank to all”
“Jeremy Extein, was here today April 20, 2022. he fixed our Air-condition. he did a very good job.
Thank you very much Airco Mechanical for being cooperative with us.
Sincerely,
Maria C.”
“Jeremy Extein, was here today April 20, 2022. he fixed our Air-condition. he did a very good job.
Thank you very much Airco Mechanical for being cooperative with us.
Sincerely,
Maria C.”
“Thank you Airco, my capacitor went out today and you replaced it today! Martine was so amazing and helpful!
He was here in less than 45mins from my call and down in 30mins. Great experience as always!”
“Very well informative
Friendly service and great personality
Definitely will consider again and referring.”
“Martin was timely and efficient and diagnosed the problem as my thermostat very quickly. He was respectful, provided good general guidance for maintenance purposes, and my AC and thermostat are back online.”
“I needed a capacitor replaced and was given an outrageous quote by a competitor. Contacted Airco and had the part replaced same day. The scheduler, John Hinojosa was courteous and knowledgeable on parts and pricing. Tony Pardo, the technician was quick, efficient and won our trust within minutes. I am cancelling my previous maintenance contract and switching to Airco for all my AC/heating needs. Thank you John and Tony!!”
“Martin came on on a Sunday when our furnace was not blowing warm air. He quickly diagnosed and fixed the issue. He stayed and ran through the cycle a couple of time to ensure all was working well. He also explained in detail what the issue was and what to look for in case of any future issues with the unit. He was very professional and informative and I highly recommend using Airco (Martin) for any HVAC needs.”
“I've used these guys for multiple properties, and it's always nice to find a company with reliable, professional, and experienced techs that can succinctly breakdown what they are seeing and what needs to be done in a way that saves me money. Thank you for the great service!”
“Jeremy did a fantastic job troubleshooting and repairing our gas furnace. He is very knowledgeable of the system and is persistent in finding the problem and making the repair. Great job!”
“Ken Lightfoot replaced our kitchen-sink faucet this morning. He was prompt, courteous, professional, and friendly. His work was excellent, and his time-on-project amazing. Ken's performance speaks well of his company. In the unfortunate event that I need plumbing help again, AirCo is at the top of my list.”
“Had a wonderful check up, courtesy of Robert. He was very polite and informative. There are a few simple things I can do to maintain the unit in between AirCo visits that I was unaware of, and Robert was more than happy to review these procedures, which I greatly appreciated!”
– Elizabeth R.
“Tony was on time and the repair was fixed in a matter of a few minutes, he was a very nice young man,
Thank you for taking care of our needs”
– Brenda P.
“Tony at Airco came out and looked at our Air Condition He is very Professional and gave us a great option that’s for the experience I will be telling people all about this wonderful company highly recommended!!!!”
– Chris N.
“Tony replaced the motor on my AC today. He was quick, efficient, pleasant, and soon had my AC back to normal. Thanks for great service, Tony!”
– Maggie K.
“Our new Lennox AC System is wonderful — AC, Gas Heater, Coil, MERV 16 Filter, Reme Halo LED and Smart Thermostat — all installed with some needed custom refinements in about 6 hours by an outstanding professional crew. Thanks Airco”
“Tony was professional, courteous, prompt, technically proficient, informative, and very much appreciated.”
– Sylvia J.
“Tony was exceptional! He was knowledgeable, thorough and patient with all my questions and very very nice!”
– Mercedes C.
“Tony was very professional and pleasant to work with! He was on time and he took time to explain the workings of my HVAC system. He was following up on a minor issue I was having with a new furnace install and rectified the issue. Thank you Tony and Airco!”
– Tom L.
“I always use AIRCO, our ac went out today and Tony contacted me and was here within an hour. He was extremely polite and knowledgeable. Fast friendly service, good company great serviceman. Thanks Tony.”
– Koe K.
“Excellent service by Tony who repaired my Air-Conditioner today. He was quick to figure out that it was a capacitor issue and replaced it within a few minutes. Thanks!”
– Fawwad M.
“June. Heat. AC decides to take a vaca. Called Airco mid day and they were able to get a tech to my house within 3 hrs in June. Unbelievable. Failed capacitor. Tech Tony Pardo quickly diagnosed the issue, replaced the capacitor, and cool air again. Pardo was professional from the first call to the final follow up. Thanks Airco!”
– Mike S.
“Our A/C unit was old and needed to be replaced and of course it went out on friday of the long weekend. AiRCO was able to send a technician out the same day and have our unit replaced with in 24hrs. Rudy was great! he is knowledgeable and personable. Nobody wants to buy a new A/C but we are so glad we did. We love our new unit!!”
– Shauna K.
“Robert Morales was did a fantastic job fixing our air conditioner – on a holiday weekend, right when it was getting HOT outside! He showed me the proper way to clean and maintain our 2 year old system – so we can take care of our investment and keep it running efficiently. I trust his knowledge and expertise. He was friendly and efficient. Thanks so much Robert – you saved our summer !”
– Steph B.
“We called Airco in response to a warning code appearing on our thermostat on a furnace they installed. Martin was sent to take care of the problem. He was wonderful. He was very knowledgeable, listened to the information we had, was extremely thorough, and communicated well about everything he was doing and what we should do if the problem arises again. If only all service providers were like Martin! Thank you!”
– Debbie B.
“Robert was courteous, knowledgeable and taught me a lot about my unit. He went above and beyond to tell me how to maintain it. Very professionally done.”
– Laura J.
“Tony repaired the problem with my heater in a timely and efficient manner. I give him a five star rating.”
– ELIZABETH G.
“Tony responded to our morning call for service and was able to quickly diagnose the problem, get the need part and have the heating back on line quickly. Necessary on this cold morning. Outstanding individual, friendly and knowledgeable with a customer focused attitude.”
– James O.
“Tony did a great job. He was out the same day I called, diagnosed the problem immediately. He had to come back the next day and notified me he was on his way. The system is fully operational. Tony was very professional and friendly.”
– Joe L.
“Had a new system installed. Learning the system. Had an issue yesterday and Tony came out and took care of it. Love his positive attitude and his wonderful customer service. Thank you Tony and thank you AiRCO.”
– Glenn R.
“Tony did a great job replacing the AC fan motor…really efficient and knowledgeable!
Was right on time and so nice! You can be proud that he represents your company!”
– Betty P.
“Special thanks to Robert Morales, who did a great job troubleshooting and fixing our AC. We purchased our unit from Airco and have your annual maintenance agreement. We will always request Robert in the future. Thanks for your quick response and professionalism.”
– Reginald H.
“Both the product and service are excellent. Mandy, Stewart, Mo and Melvin and Robert are not only a credit to the company but also an asset. Thanks to one and all for what they have done for us. For any heating and air conditioning services needed, we strongly recommend AirCo.”
– Chris H.
“Tony came to our rescue when our AC Motor quit working in the middle of family visiting. He came and assessed the problem, and was back later the same afternoon with everything needed to get our visitors comfortable. He was so nice, hekpful, competent and most of all cared enough to do everything he could to get us back running. Thank you so much Tony!!”
– Sanna T.
“We limped along for years on our old system and finally bought a new one through AirCo three years ago. Wish we had done it earlier! They made it easy with great financing options. Our electricity bills immediately went down and have stayed down. Just this week, we had a service issue and I was pleased to learn that their service plans and customer service, especially for clients that used them for installation, are also excellent. We were up and running in no time (on a hot summer Sunday!) and had incredibly quick and kind service. We will always rely on AirCo Mechanical!”
– Laura F.
“We had our unit serviced by Robert Morales just a couple of weeks ago. He was not only very professional, but what impressed us the most is how quickly he was able to identify our capacitor was defective, and he replaced it in no time. This technician is the best at what he does. He gave us advice on how to keep our unit working effectively and even followed up with a phone call a few days later to make sure our unit was working to our expectations. We have not had any other problems so far. Thank you Mr. Morales.”
– Jorge T.
“Just want to recognize Billy and his outstanding service. He's knowledgeable, explains the possible issues and courses of action to take very well. He provides a recommendation and helps you understand what options you have. We trust him and wouldn't go anywhere else.”
– Kendrid R.
“Came home from work on a Friday afternoon to a hot house. Called Airco and Tony came out within a couple of hours. First experience with AC issues as this is our first home. Tony was wonderful and did a great job. Never tried to sell us more than the part that was broke. Would highly recommend Airco and will be requesting Tony for any future issues or maintenance that we have done. Tony was very personable and very professional. Great job!!!”
– Juli P.
“Great maintenance service from Robert Morales today! He came in early today and provided excellent service on our new unit. I appreciated him taking the time to explain how the system worked and what I needed to do to maintain it. Need more technicians like him. Awesome job!”
– K. S.
“Billie just came and fixed our AC and he was great! Very friendly, nice and thorough. We no longer have to rely on loud box fans to cool our house. Hurray!”
– Erin R.
“A Great place to work , where clients and customers come first . I Lov my job and I am proud of the work as services we provide.”
– Kimbell W.
“Rudy was great. Really took the time to come up with a solution to get my system running and save me money. Very honest and straightforward.”
– Taylor C.
“Not only was Robert able to come visit in a quick and timely manner, but he also taught me some ways to help keep my A/C unit in tip top shape.
He's the kind of guy you want coming to your aid during the hot summer!”
– David S.
“Technician came out on Sunday ( Robert Morales ) was very professional & very knowledgeable about what I needed to be fix with my AC Unit. The job he did was great & skillful. I recommend his service & his company Airco . job well done.”
– Michael P.
“I had two new Lennox XC25 systems installed at my home last year. We love them. The units are really quiet and we're already seeing substantial saving on our utility bills. Airco sent out a great install team that worked very hard and neatly. The follow up from the office has been helpful as well.”
– john S.